Hertz
Travel and transport Automobiles and Parts Car Wash & Detailing
Hertz is a car service place on 97 Franklin St in Melbourne. Update description
Review Hertz
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Sija O. 2015-01-17
Great reliable car, but the waiting was ridiculous. Not enough staff and a line that wasn't moving at all!!! People who droppes the car were standing...
Great reliable car, but the waiting was ridiculous. Not enough staff and a line that wasn't moving at all!!! People who droppes the car were standing...
Clare Marie C. 2016-09-25
Shit service! Kellie at Mitcham was my "customer service" rep. She served me with a frown and a bad attitude from start to finish. Even though my...
Shit service! Kellie at Mitcham was my "customer service" rep. She served me with a frown and a bad attitude from start to finish. Even though my...
Darren D. 2016-09-24
Appalling service, response and communication.
Appalling service, response and communication.
Jo D. 2016-08-16
This company is complete hopeless! I left my mobile phone in a rental car that I brought back on Friday! I rang the lost property number and there is...
This company is complete hopeless! I left my mobile phone in a rental car that I brought back on Friday! I rang the lost property number and there is...
Kylie Melissa B. 2016-08-05
Absolutely disguisting!! Rude and arrogant and never recieved my secruity deposit back that i was told i was going to get back!! Now 4 kids go without...
Absolutely disguisting!! Rude and arrogant and never recieved my secruity deposit back that i was told i was going to get back!! Now 4 kids go without...
David F. 2016-07-01
I think hertz service is terrible plus they over charged me on my bill, this isn't the first time either. They cheated me an additional 2 hours and...
I think hertz service is terrible plus they over charged me on my bill, this isn't the first time either. They cheated me an additional 2 hours and...
Ione L. 2016-06-12
I booked a rental car for Melbourne International airport and selected Australia as the country. When I turned up to pick up the rental car from Hertz...
I booked a rental car for Melbourne International airport and selected Australia as the country. When I turned up to pick up the rental car from Hertz...
Melissa M. 2016-04-26
Worst customer service I have ever seen. Mitcham Hertz, I would rather walk than to ever deal with you again.
Worst customer service I have ever seen. Mitcham Hertz, I would rather walk than to ever deal with you again.
Yu W. 2016-04-22
The service of Hertz is terrible! The woman at Gold Coast airport named Julie is very very rude and racism! When I am in the middle of asking a...
The service of Hertz is terrible! The woman at Gold Coast airport named Julie is very very rude and racism! When I am in the middle of asking a...
Kerrie S. 2016-02-18
Terrible service, will never use Hertz again. Waited in line for 70 minutes at their Franklin Street, Melbourne office ( no express lane for people...
Terrible service, will never use Hertz again. Waited in line for 70 minutes at their Franklin Street, Melbourne office ( no express lane for people...
Forhade K. 2016-01-30
APIA INSURANCE COMPANY SENT TO GET CAR FROM HERZ WERRIBEE but very poor customer service they took my signature and took credit card details but...
APIA INSURANCE COMPANY SENT TO GET CAR FROM HERZ WERRIBEE but very poor customer service they took my signature and took credit card details but...
Mahmoud M. 2016-01-04
They will just keep taking unauthorized transactions without invoice or even calling to explain.
They will just keep taking unauthorized transactions without invoice or even calling to explain.
Sophie T. 2015-11-02
The staff here were very nice and customer focused
The staff here were very nice and customer focused
Alan D. 2015-08-16
I found the staff at Newcastle Airport friendly and helpful however when I returned the vehicle after filling with fuel with the fuel gauge past the F...
I found the staff at Newcastle Airport friendly and helpful however when I returned the vehicle after filling with fuel with the fuel gauge past the F...
Suzanna G. 2015-08-03
Please explain to me why you don't refund the holding deposit on the day I returned the rental vehicle. - I had the rental vehicle since Friday,...
Please explain to me why you don't refund the holding deposit on the day I returned the rental vehicle. - I had the rental vehicle since Friday,...
Henry Van E. 2015-05-17
In the 20 years I have been a Gold Club member I have never had a reason to complain about Hertzbut this weekend would have to be the worst I have...
In the 20 years I have been a Gold Club member I have never had a reason to complain about Hertzbut this weekend would have to be the worst I have...
Selena W. 2015-05-02
So far not happy - am waiting for the weekend to finish so we can speak to a supervisor to hopefully get a refund for our $150 (2 day car rental $77 +...
So far not happy - am waiting for the weekend to finish so we can speak to a supervisor to hopefully get a refund for our $150 (2 day car rental $77 +...
Popularity of Hertz
Social Media Popularity Score:
This value is based on the number of visitors, checkins, and likes on Facebook in the last few months.
Most activity in December:
Hertz has a total of 361 visitors (checkins) and 63 likes.
17 reviews of Hertz.
Average grade
1.4
av 5.